Don Norman on logic

Don Norman in RISKS digest 28.88:

[T]hat’s why we have so many accidents: engineers think sensibly and logically and are completely unaware of how people really behave. As I tell people over and over again, logic is an artificial way of thinking, invented by philosophers and mathematicians. if it were how we thought and behaved, it wouldn’t have had to be invented and it wouldn’t be so difficult to learn.