Email problems

Our email is toast again. Interestingly, though, giant rodents are helping to fix it. From Telewest’s incident status page comes this news:

“The new hardware and the mailstores have now been installed and performance tuned. The new E420RS boxes have been introduced. The result is that we have processed half the queue overnight as we are delivering at an increased rat.”

What does the rat do with all the mail that’s being delivered at it, though? I hope it doesn’t nibble any bits off of all the backlogged email.